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- Scangear tool will not find printer install#
- Scangear tool will not find printer driver#
- Scangear tool will not find printer windows#
Check to be sure that you have the correct driver properly installed.
Scangear tool will not find printer install#
If a yellow question mark appears next to the name of your scanners, the driver did not install properly. If it does not appear, make sure the scanner is turned on and check USB port connections.
Scangear tool will not find printer windows#
Use the Windows Device Manager to verify that the scanner name appears in the device list under imaging devices. (If you downloaded the newest driver successfully, the New Hardware Wizard will probably not appear. If the Found New Hardware wizard appears, follow the instructions on the wizard pages. When the installation has completed, go to Windows Control Panel -> Programs and Features to confirm that the version of "PaperStream IP (TWAIN)" is correct.Ĭonnect the scanner into the workstation by plugging the USB cable into any available port. Inside Disk1, double-click Setup.exe.įollow the instructions in the Installation Wizard to complete the installation. If it does not start automatically, in your Downloads folder you'll find a Disk1 folder. Installation usually starts automatically after self-extraction. Quit any other applications that are running on your computer. See Release a Scanner Token above.ĭownload the necessary PaperStream IP (TWAIN) driver you need: The scanner token from any previously installed scanner must be released before a new scanner is installed.
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If the token does not release automatically, contact the IT Service Desk to have the token released using the INTool command. Would you like to release the token?" Click Yes. The following message appears: "There are no more devices using the token for "CaptureNow - x". Are you sure you want to delete the device?" Click Yes. This may also cause problems with some Capture Profiles. The following message appears: "If you delete the device, the associated scanning profile will also be deleted. In the Device Manager dialog box, select the device to be deleted, then click Delete. On the right, under Scanning Profiles, click Manage Device List. In the Perceptive Content Options dialog box, in the left pane, click Capture. On the Perceptive Content toolbar, from the Settings menu, select Options. To perform this procedure, the user will need to have management privileges, be a Manager, or be the Owner.
![scangear tool will not find printer scangear tool will not find printer](https://alex-mochtest.com/zmnwga/nr7rBo6RofTaJlGODtV1ZwHaB1.jpg)
You will need to release the scanner token in various situations: to move a scanner from one workstation to another, to use a different scanner on the workstation, or when a workstation is no longer in use. You must have the Perceptive Content client installed before you can configure the scanner.Ī scanner token associates a particular workstation with a particular scanner. Scanning profiles and capture profiles define the behavior of the scanner in connection with the Perceptive Content client. You can configure a scanner for any Perceptive Content client computer.